Legal Notice

Publication Director

El Houcine Elhorma — Founder & Group CEO Contact: [email protected] Phone: +212 605713080

Hosting

Website hosting and technical controls are maintained by the responsible service team. For technical inquiries: [email protected]

Subsidiary Brands

Customer Obsession operates five subsidiary brands: • CloudLink — B2B software, cloud, and DevOps • Toutsuite — SaaS and ERP workflows • Twily — Company-creation, legal, SEO, and marketing support • Jungle — AI-assisted web design, development, and hosting • Sure — B2B marketplace and business-information workflows Legal-entity details for a specific service are supplied through the legal contact channel.

Intellectual Property

All content — text, images, logos, graphics, and software — is the exclusive property of Customer Obsession SARL, protected under Moroccan IP law (Law 2-00) and international treaties (Berne Convention, TRIPS). Unauthorized reproduction is prohibited and subject to civil and criminal penalties.

Regulatory Information

Regulated or contractual compliance details are confirmed for the relevant service and engagement through the legal contact channel.

Professional Insurance

Insurance and contractual risk details are supplied through the legal contact channel for the relevant engagement.

Accessibility

Customer Obsession is committed to making our digital services accessible to all users, including those with disabilities. We strive to conform to WCAG 2.1 Level AA standards. If you encounter accessibility barriers, please contact [email protected].

Dispute Resolution

Disputes shall be subject to mediation through the Casablanca Chamber of Commerce before court proceedings. If mediation fails within 60 days, disputes shall be submitted to the competent courts of Casablanca.

Questions about this legal notice? Contact us.

Document Version History

3.0

January 1, 2026

Major update: Added CNDP alignment, expanded data breach procedures, SLA formalization.

2.1

July 15, 2025

Minor update: Updated sub-processor list, clarified cookie retention periods.

2.0

January 1, 2025

GDPR alignment update, added accessibility statement, expanded privacy rights.

1.0

June 1, 2024

Initial publication of all legal documents.

Language Notice

This document is available in English, French, and Arabic. In the event of any discrepancy between language versions, the French version shall prevail for Moroccan operations, and the English version for international operations. Translations are provided for convenience only.

Applicability by Brand

CloudLink: Additional enterprise SLA terms may apply for dedicated infrastructure clients.

Toutsuite: Moroccan fiscal compliance addendum applies to all ERP clients.

Twily: Legal service retainer agreements supersede general terms where applicable.

Jungle: Web development project terms are governed by individual SOWs.

Sure: Marketplace terms of sale apply between buyers and vendors independently.

Jurisdiction & Governing Law

Morocco

Law 09-08 (Data Protection), Code de Commerce

Casablanca Commercial Court

European Union

GDPR (Regulation 2016/679)

Local competent court per consumer domicile

United States

CCPA, State consumer protection laws

State of Delaware courts

Company Information